Terms & Conditions
Our antique fabrics, services and related products are made available subject to the terms and conditions as stated below. By using our website or other services you are deemed to have agreed to our terms and conditions.
An automatically generated email confirms that your order has been received. This is not confirmation that your order has been accepted and in the rare instance that an item is no longer in stock we will notify you immediately. Please we do not accept any liability for any loss resulting from items not being available.
Prices are in EUR
All online payment is via secure servers. We do not have access to your credit or debit card details. Payment may be made by bank transfer, paypal, or our secure debit/credit card payment provider. We hope you understand that our Items will not be despatched until payment is received.
Tax and duties
Our company is located in Austria, so we ship our parcels directly from our company to you, which needs most time between 10-14 working days, Products which are shipped outside Austria may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. But please note all our products and fabrics are older than 100 years, so they are antique, so there are normally no duties to pay.
Customer satisfaction is very important for us, we will give a full refund on items returned within 14 working days of receipt . The exception to this is bespoke pieces and fabrics cut to order, where refund will only be given if there is a fault with the piece. All items must be returned in original condition and insured to full value with package and postage paid. Please email us on email@example.com with your intent to return within 7 days of receipt of your item. Refunds will usually be given in the manner that the product was paid for. We do not refund postage costs unless there was a fault with the item.
Please send returns to:
Antikes Flucher GmbH